Chinnu Pickles

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Terms and Conditions

Terms and Conditions for Chinnu Pickles

Last Updated: [17-Feb-2025]

1. Acceptance of Terms

By accessing or using our website or purchasing products from us, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, you must refrain from using our website or services.

2. Services and Products

We provide a range of pickles and related products ("Products") for sale. You may browse, order, and purchase these Products through our website. We reserve the right to update, modify, or discontinue any Product or service at our discretion.

3. Account Creation and Security

To place orders, you may be required to create an account with us. You agree to provide accurate and complete information when creating your account and to update it as necessary. You are responsible for keeping your account credentials confidential. We are not liable for any unauthorized use of your account.

4. Customer Expectations

Product Availability: We make every effort to ensure our Products are in stock and available for purchase. However, due to demand, we cannot guarantee product availability at all times.

Errors and Inaccuracies: We strive to provide accurate information on our website. However, we do not guarantee that all information, including product descriptions, pricing, and availability, is error-free. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

5. Amendments to Terms and Conditions

We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on our website, and the "Last Updated" date will be updated. You are responsible for reviewing these Terms regularly. Continued use of our website after any changes constitutes your acceptance of the updated terms.

6. Website Availability

While we strive to maintain continuous operation of our website, we do not guarantee uninterrupted access. We may temporarily suspend or restrict access to our site for maintenance, repairs, or upgrades. We are not liable for any interruptions in service.

7. Limitation of Liability

We are not liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our products or services, including but not limited to damages for loss of profits, goodwill, or data, even if we have been advised of the possibility of such damages. Our liability is limited to the amount paid for the Products that caused the damage or issue.

8. Intellectual Property Rights

Copyright: All content on our website, including text, images, logos, and designs, is owned by [Your Business Name] and is protected by copyright law. You may not use, copy, or distribute any content without prior written consent from us, except for personal, non-commercial use.

Trademarks: Our brand name, logos, and any other trademarks are the property of Chinnu Pickles. You may not use them without permission.

9. Privacy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

Return and Refund Policy

1. Return Policy:

Eligibility for Returns: We accept returns only for damaged, defective, or incorrectly shipped items. Due to the nature of our products, returns are not accepted for any other reason.
Time Frame for Returns: Claims must be made within 7 days from the date of delivery for damaged or incorrect items.
Condition of Items: Products must be unopened and in their original condition for a return to be processed.
How to Return: To initiate a return, please contact our customer service team at orders@chinnupickles.in with your order number and photos of the damaged or incorrect items.

2. Refund Policy:

Refund Eligibility: We will issue a full refund if your product is damaged or if we shipped an incorrect item.
Refund Process: Once your return is approved, we will process your refund within 5-7 business days to your original payment method. If a replacement is requested, we will ship the new product at no additional cost.
Shipping Fees: Unfortunately, shipping fees for returns are not refundable, and the customer is responsible for return shipping costs unless the item is defective or an error was made on our part.

3. Exchanges:

We do not offer exchanges for different products at this time. If you'd like to receive a different item, please initiate a return and place a new order.

4. Non-Returnable Items:

Due to food safety regulations, we do not accept returns on opened jars or products that have been consumed. Please check the packaging upon receipt to ensure it is intact.

5. Contact Us: For any questions or concerns regarding your order, feel free to reach out to our customer service team at orders@chinnupickles.in

Terms and Conditions

Return and Refund Policy

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